About Us

In March of 2002 Charlie Reynolds started National Wholesale Supply with only two locations (Denton and Mesquite, Texas) and five people.

Today NWS has 45 branches and employs over 400 dedicated individuals that spans across the South-Central region of the United States. For over two decades National Wholesale Supply has been providing the Plumbing, HVAC, Hot Water, Waterworks, Hospitality, and Electrical industries with deep inventory positions to ensure we have what the customer needs, when they want it, and with service that is second to none in our industry.

Mission Statement

To provide quality customer service through the way we serve our customers, employees, and communities by sharing our time, talents, and knowledge in Commercial and Residential Plumbing, HVAC, Hot Water, Waterworks, Hospitality, and Electrical parts, supplies, and equipment.

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core values

The 4 C’s

Everything we do is driven by our core values known as the 4 C’s: Culture, Competency, Character, and Customer Service. At NWS, these values guide everything we do as we don’t view ourselves as merely employees, co-workers, and bosses. We view ourselves as a family; we are a group of people who deeply care for one another, who work hard upholding the highest standards of honesty and integrity.

Striving to be a strong and healthy family has a tremendous influence on our culture. Every employee is expected to think and act like an owner. That means we are responsible for the way we act, serve, and take care of ourselves and others. We are not here because we are a “strategic fit,” we are here because we are a person of character, we are competent, we are a good chemistry fit, and because we are going to help preserve and improve our culture.

Culture

The people create the culture. We value our people and are concerned about their needs. We listen, we care, and we serve.

Competency

Pairing our outstanding customer service with our vast industry knowledge leads to positive results for our customers and employees.

Character

We work hard and uphold the highest standards of honesty, hard work, and integrity. We invest in each other working as a team to empower servant leadership.

Customer Service

We do what we say we will do. We practice open, clear, and honest communication with each other and our customers.